Chope has always taken pride in connecting you to your favourite restaurants. Unfortunately, the impact of COVID-19 has been tough on everyone — notably our restaurant partners, whose success we very much lean on. On this note, we have decided to temporarily suspend redemptions for our loyalty program, ChopePerks.
Yes, any rewards that had been issued before 13 April 2020 can still be fulfilled at the respective merchants, subject to government regulations on COVID-19 that may have been imposed on the merchants.
For enquiries on existing rewards, reach out to our team at firstname.lastname@example.org.
We remain committed in bringing on partner rewards that our members can enjoy redeeming Chope-Dollars on. When the ChopePerks program resumes, you can continue to expect a wider range of dining and lifestyle reward redemption opportunities.
Say ‘hello’ to the CHOPE LOYALTY PROGRAMME
Every meal is a story we want to celebrate.
Loyal diners who keep reserving with Chope will go up membership tiers and see their benefits multiply! From more Chope-Dollars per booking to exciting rewards up for redemption, there are plenty of reasons to reserve and dine.
Chope-Dollars are our way of rewarding diners for reserving with Chope. Simply reserve via www.chope.net.cn or the Chope app, and receive at least 50 Chope-Dollars for every completed booking. Keep making reservations to move up tiers and earn more Chope-Dollars.
You will go up tiers right after fulfilling X number of reservations needed to level up to the next tier.
(e.g. If you are at Bronze tier and you need 3 reservations to move up to Silver tier, you will change tiers after fulfilling your 3rd reservation.)
You will move down tiers if, at the end of the calendar year, you have not managed to fulfil X number of reservations* needed to maintain your current tier.
The tier you will end up with depends on the number of reservations you made* within that calendar year. (e.g. If you made and fulfilled 9 reservations in 2020, you will be in Bronze tier for 2021, if you made and fulfilled 30 reservations in 2020, you will be in Gold tier for 2021.)
You can find the itemised breakdown in your profile on www.chope.co by following the steps below! This can also be viewed in your profile on the Chope app in December 2019, so look out for upcoming app updates.
All users will earn a base amount of 50 Chope-Dollars per reservation when they first start booking with Chope. As you go up the tiers, the multiplier will kick in to give you more Chope-Dollars for each reservation*. The higher your tier, the higher your multiplier.
For example, if your tier jumps from Silver to Gold and your multiplier increases from 2 to 3x, every reservation you make as a Gold user will give you 150 Chope-Dollars (3 x 50 C$).
No, it does not. The multiplier only applies to the base amount of Chope-Dollars earned per reservation (50 C$) and not any other Chope-Dollar promotions or specials.
If a person with the 2x multiplier makes a booking and applies a promo code that gives them additional 200 Chope-Dollars, then the total Chope-Dollars earned for that reservation would be:
[2 x 50 C$] + 200 C$ = 300 C$
Please refer to Table 2. above for an example of how it would work.