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Chope Diner FAQ

Chope Diner FAQ

RESERVATION, CHOPE-DOLLARS & REDEMPTION - OVERVIEW

All reservations made till 28 December 2019 will be accounted for, with your new membership tier and earn rate reflected on 1 January 2020.

If you’ve made reservations on 29, 30 and 31 December, and are short of a few reservations to climb up a tier, your new membership tier and earn rate will not be reflected on 1 January 2020.

Your new membership tier and earn rate will only be updated on 1, 2 or 3 January 2010 depending on when you make your reservations, following the 72-hour window for reservations to be successfully recorded as fulfilled.

If you’ve made reservations on 1, 2 or 3 January 2020 before your new membership tier and earn rate is reflected, you will be earning Chope-Dollars based on your old membership tier.

Yes! You are rewarded with Chope-Dollars exclusively when you sign in to your Chope account and make a reservation on the Chope app or via www.chope.co!

Earn Chope-Dollars when you make reservations via www.chope.co or the Chope App! You have to be signed-in to your Chope account at the point of reservation to receive Chope-Dollars. Redeem Chope-Dollars for dining and other lifestyle rewards from your Chope app!

Yes. Chope-Dollars expire according to the dates they're earned. You may refer to the timeline below for a full breakdown of the Chope-Dollars expiration logic. Otherwise, you may view a summary table of your Chope-Dollars and their corresponding expiry dates here.

No. To get awarded Chope-Dollars, you must be signed in to your Chope account when you make a reservation.

Yes. But you're encouraged to create and account and sign in to receive those awesome Chope-Dollars. You have to be signed-in to your Chope account at the point of reservation to receive Chope-Dollars.

Yes, and we encourage you to do so! Each Chope user has a unique referral link which can be found in the their profile within the Chope app. Click on "Refer New Diner, Earn $" to share your referral link with friends and family. Do note that referrals are only successful once referees sign up for a new Chope account.

New diners (referees) will receive additional 200 Chope-Dollars from signing up via the referral link when the first reservation has been fulfilled. Reservations must be made via the Chope app or www.chope.co and Chope-Dollars will be credited within 72 hours from the date of dining.

The referrer will receive 300 Chope-Dollars after the referee has successfully completed his/her first reservation via the Chope app or www.chope.co.

Chope audits all reservations and reserves the right to suspend any Chope account if we detect atypical fraudulent behaviour.

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