The Chope-Dollars Program

Chope-Dollars are only awarded when reservations fulfil the following criteria:

1. 1. Reservations were made via the Chope website or app.
   
2. 2. The diner was logged into their Chope account when the reservation was made.
   
3. 3. The diner turned up for the reservation!
   
   

Please note that for Chope-Dollars to be awarded for a reservation, the diner must make known to the restaurant that they have a reservation using Chope. In cases where restaurants dispute whether a diner has turned up, the diner will be required to provide proof of dining in the form of a time and date-stamped receipt. Should neither parties be able to verify the genuinity of the reservation, Chope will make the final call for the reinstation of the reservation.

All inquiries regarding Chope-Dollars assigned to a reservation must be submitted via email to our customer support team within 14 working days from the reservation date in order to be considered for a review by Chope. To expedite the process, please attach proof of dining (i.e. receipts) in the email.

Chope-Dollars issued for reservations made in Singapore, Hong Kong, Jakarta, Bali, Phuket and Bangkok can be redeemed for rewards in any of these cities.

Chope-Dollars issued for reservations in Shanghai and Beijing can be redeemed for rewards in either of the cities.

Yes. Chope-Dollars expire according to the dates they're earned. All Chope-Dollars earned from January 2020 onwards, will be valid for one year. (E.g: Chope-Dollars issued within January 2020 will expire on 31 January 2021.) You may view a summary table of your Chope-Dollars and their corresponding expiry dates here.

All users will earn a base amount of 100 Chope-Dollars per reservation when they first start booking with Chope. As you move to higher tiers, the multiplier will kick in to give you more Chope-Dollars per reservation*. The higher the tier you're in, the higher your multiplier.

For example, if your tier jumps from Silver to Gold and your multiplier increases from 1.25 to 1.5x, every reservation you make as a Gold user will give you 150 C$ (1.5 x 100 C$) compared to 125 C$ as a Silver user.

*Reservations must be made when you're signed in and via the Chope app or www.chope.co

Use your Chope-Dollars to redeem for rewards, it's easy! Simply:

1. Download the Chope app here.
2. Under the Profile tab, select “Chope-Dollars Balance” and scroll down to view all rewards. Tap to redeem your preferred reward.
3. Your Deals Discount Code and other rewards will be emailed to you instantly. For Krisflyer redemptions, KrisFlyer miles will be credited to the diner's KrisFlyer account within 30 working days.